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Customer Service
Privacy Policy
Terms and Conditions
Free International Shipping
Hassle Free Returns
Lifetime Warranty

Free Worldwide Shipping

Enjoy free worldwide shipping for all items you purchase from us regardless of the purchase amount. Our efficient, free shipping is offered to all destinations and includes shipping insurance.

Shipping Methods

Below is a table outlining our standard shipping methods:


Shipping Method


FedEx Priority Overnight


FedEx International Priority


You will be provided with order status and tracking information via email at the time of shipping. Please note: We will only ship your order once it has passed through our thorough quality control process. All items ordered during our pre-sale event will be shipped by December 3rd, 2018.

To ensure client satisfaction and safety, Viv Storms Fine Jewelry will:

  •  Insure and declare all items for their full dollar value.
  •  Only ship items to a physical business or home address.
  •  NOT accept delivery to PO Box addresses.
  •  Always require a signature for each package delivery.

Although you may provide an alternate shipping address, we suggest that you have items purchased via credit card shipped to a valid address on file with your credit card company. Should you desire, we may also arrange to have your package shipped to a local FedEx station for pick-up.

Additional International Shipping Information

Duties, taxes, VAT and/or any additional charges levied or charged by an international customer’s country will be the sole responsibility of the customer. Therefore, it is imperative that all international customers verify with their appropriate governing bodies and/or local authorities prior to placing orders to confirm any possible taxes and/or duties to be incurred.

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